tag:blogger.com,1999:blog-708718912504052807.post3468293163670385500..comments2024-03-29T03:14:24.239-04:00Comments on Ann's Snap Edit Scrap: What would you do?Annhttp://www.blogger.com/profile/12886333496997952719noreply@blogger.comBlogger33125tag:blogger.com,1999:blog-708718912504052807.post-83801684386093910992012-07-18T20:51:52.396-04:002012-07-18T20:51:52.396-04:00I agree with you. I'm so tired of poor custom...I agree with you. I'm so tired of poor customer service. When I actually have good customer service I go and report it! LOL Because it's so rare. :) <br />I'm guessing Ramona is having a bad day and maybe she works in retail.Marie https://www.blogger.com/profile/09889949311329427053noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-79616956504015201922012-07-18T12:17:26.167-04:002012-07-18T12:17:26.167-04:00Arlynda and her mother had a similar experience wi...Arlynda and her mother had a similar experience with a Wal-Mart cashier a few days ago. For she spent most of her time just staring out into space and acted plump put-out when she was asked to get more bags and an empty cart to place the purchased items in. When Arlynda tried to work for Wal-Mart several years ago, she secured a mid-level management position and they they tried to work her to death! On their way out of the store, Arlynda asked one of the bosses if cashiers were no longer required to be helpful, she was assured that they still were. Yes, everyone can have a bad day, but there is a difference between someone who cares about their job having one and someone who just plain doesn't care about anything but what THEY consider to be important.Anonymoushttps://www.blogger.com/profile/16349087080262856079noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-52518913083533138202012-07-17T17:58:27.632-04:002012-07-17T17:58:27.632-04:00Sorry I do know his name is Wade. I'm getting ...Sorry I do know his name is Wade. I'm getting old.john bainhttps://www.blogger.com/profile/15624118202659480062noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-19920446523715660802012-07-17T17:48:12.418-04:002012-07-17T17:48:12.418-04:00I agree with you both. I dislike surly shop worker...I agree with you both. I dislike surly shop workers and now that I am old and doddery I am more inclined to say something. However some customers also leave a lot to be desired manners wise. I have done shop work and tried to stay happy, but it ain't always possible. Especially when the instinct is to punch them hard on the nose. Wayne is right too, but that's because he is a bloke, and us blokes are very caring.john bainhttps://www.blogger.com/profile/15624118202659480062noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-896688920736687712012-07-17T13:34:51.821-04:002012-07-17T13:34:51.821-04:00I talked to my husband about your post...he's ...I talked to my husband about your post...he's been in retail management for over 35 years. He said that he would have wanted to know your concerns.<br />I agree with him...someone dealing with the public needs to (at the very least) greet and thank the customers they wait on. It's one thing not to want to banter back and forth but quite another to make no contact at all. <br />I work in customer service and I have chronic pain. Some days my body just aches and the last thing I want to do is "make nice" to a customer. But that's my job. How I feel shouldn't determine how I act. <br /><br />I would say the same also applies to the person on the receiving end of poor service as well. You shared your concerns, you weren't rude...sounds like you handled it just fine.<br /><br />By the way - I read all the comments. I appreciate the comments of those who disagreed with you....kindly.mariehttps://www.blogger.com/profile/02044206289439060123noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-68891199577348427652012-07-16T23:16:33.254-04:002012-07-16T23:16:33.254-04:00Okay to be honest - I don't think the supervis...Okay to be honest - I don't think the supervisor did a thing - I see Wal Marts customer getting worse and worse. sandieChatty Cronehttps://www.blogger.com/profile/02232040517217024681noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-70026976656898417042012-07-16T22:41:58.551-04:002012-07-16T22:41:58.551-04:00Even if she had a bad day she should still be inte...Even if she had a bad day she should still be interacting with you! Even if she has to fake it. I think you did the right thing.Reenihttps://www.blogger.com/profile/05360985632126622789noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-47817615872939544202012-07-16T20:23:05.879-04:002012-07-16T20:23:05.879-04:00I don't blame Wade for not being happy with yo...I don't blame Wade for not being happy with you.<br /><br />I sure hope when you have a bad day I'm around to see it, 'cause quite frankly I wouldn't give a damn!<br /><br />I'd expect that you would smile at me, even if your hair was on fire.<br /><br />You have no clue about the girl, what's going on in her life, her family, her friends, her living arrangements, her health... for all you know perhaps she's hearing impaired.<br /><br />But all YOU care about is getting a smile while Wade is making small talk with a young girl.<br /><br />Get a grip, as I said, you know nothing about her, not one iota! and you have the audacity to mumble and sneer as you walk away. You didn't even have the guts to say it to her face. You stand there, listen to Wade joke away, and the poor girl has to put up with drooling older man making pathetic jokes, advances, flirtation, while YOU the wife expect the girl to SMILE at you.<br /><br />Before you arrived at Wal-Mart, how many other men had joked with the girl? I presume since you felt the need to complain and perhaps get her into strife you do have all the FACTS and STATISTICS of the entire situation.<br /><br />Are you a know it all? Are you smiling while you're reading this? Oh, well, if not too bad!<br /><br />You're mean. You're horrible. You're gutless. People like you who carry on like you did all because you didn't get the recognition you wanted... Pathetic!<br /><br />I hope you have learnt something from this experience, and will try to be nice without EXPECTING SOMETHING IN RETURN.<br /><br />Seriously, it's people like you that tip others over the edge. Your snide remark if heard can do a lot of damage!!!<br /><br />If you speak about a stranger behind her back, then complain, it makes me wonder how you treat the people you do know.<br /><br />Perhaps, it was really you who was having the bad day, and not her.<br /><br />BE NICE, BECAUSE EVERYBODY IS FIGHTING SOME KIND OF BATTLE.<br /><br />and you don't have all the FACTS.Ramonanoreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-34579418074815057732012-07-16T19:58:11.583-04:002012-07-16T19:58:11.583-04:00I have to agree with you. I think that the WalMart...I have to agree with you. I think that the WalMart needed to know that she was being rude. The WalMart people have always been nice to me and there isn't any reason why she shouldn't be. If she was having a bad day, she should hold all that off until she isn't working any more. I agree with you.Marghttp://www.margsanimals.com/blogsnoreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-66131668674826594842012-07-16T19:07:15.434-04:002012-07-16T19:07:15.434-04:00I would have paid, taken my things and left AFTER ...I would have paid, taken my things and left AFTER smiling at her and saying "Thank you...have a good day!"...:)JPjp@A Green Ridgehttps://www.blogger.com/profile/15217268829093983376noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-6867501164248905542012-07-16T17:25:47.848-04:002012-07-16T17:25:47.848-04:00That's a hard one, but to be honest, as soon a...That's a hard one, but to be honest, as soon as I saw that she was not responding to me, I would probably have stopped talking to her, got my purchases, and left. I might have said, "have a nice day" in the hopes it would maybe improve her mood.<br />Again, it's a tough call and just depends on the mood of the customer.tahtimbohttps://www.blogger.com/profile/08597025991965701257noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-2658065148669677952012-07-16T16:55:42.667-04:002012-07-16T16:55:42.667-04:00The least she could do was said 'HELLO' an...The least she could do was said 'HELLO' and you were right she was probably had a bad day but she could have take Wade's joke and made her day better.Helenhttps://www.blogger.com/profile/16813085944171284987noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-32758158320652281982012-07-16T16:40:34.251-04:002012-07-16T16:40:34.251-04:00I see it both ways. On one hand, it really doesn&#...I see it both ways. On one hand, it really doesn't take much to at least smile and say hello when you are cashiering. When I was a cashier-it was part of a routine we were suppose to follow (smile, greet the customer, ask for the store care, coupons, etc.). Even when I wasn't having a great day I'd try to at least do that.<br /><br />But there were some days where a smile really was too much. There were days were I honestly was doing all I could not to get sick right at the register due to woman's issues, or not being able to eat properly or whatever.<br /><br />She wasn't out and out rude, so I think telling customer service was a little over the top. If she was having a really bad day-all it did was make it worse.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-84110763850696549332012-07-16T16:30:24.250-04:002012-07-16T16:30:24.250-04:00I agree that cashiers need to be courteous. I'...I agree that cashiers need to be courteous. I'm not one to joke around with people like that, but I do expect basic manners.Rose Clearfieldhttps://www.blogger.com/profile/15334598119125293424noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-66812794862160709322012-07-16T16:07:41.052-04:002012-07-16T16:07:41.052-04:00Mom when I worked at Payless for the 4 years,even ...Mom when I worked at Payless for the 4 years,even if I had a horrible bad day I tried my very best to be cheerful and polite to the customers. Not only does it look bad on the sales associate but it looks bad on the manager and store as well. When Ian broke off our engagement I even was nice and courteous to the customers.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-21242512785163279122012-07-16T14:20:05.950-04:002012-07-16T14:20:05.950-04:00YOU are right... It was good to 'report' h...YOU are right... It was good to 'report' her... Sometimes, we ignore stuff like that too much. They are PAID to be friendly--even when they don't feel like it. Ignoring it just makes things like that WORSE...<br /><br />Thanks!!!<br />Hugs,<br />BetsyBetsy Banks Adamshttps://www.blogger.com/profile/16223591156634767330noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-51601260459368535152012-07-16T14:15:00.681-04:002012-07-16T14:15:00.681-04:00I probably wouldn't have gone to the customer ...I probably wouldn't have gone to the customer service department although I would have wanted to. When cashiers are like that they put me in a crabby mood too and I usually make nasty comments under my breath like they need personality training 101 or something like that. I totally irk my hubby by doing that since he lets it go but I think they should at least be courteous if nothing else.BeadedTailhttps://www.blogger.com/profile/14662802836032167316noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-68808104633554568022012-07-16T14:04:22.118-04:002012-07-16T14:04:22.118-04:00PS- My HELLO is not to be confused with the sweet ...PS- My HELLO is not to be confused with the sweet salutation hello...<br />It's meant to be used to get their attention...which it does...Hahaaa<br />hughugsDonnahttps://www.blogger.com/profile/00181520825012037531noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-74070815827624032502012-07-16T14:03:00.083-04:002012-07-16T14:03:00.083-04:00I worked in customer service the entire time I was...I worked in customer service the entire time I was in school and I consider teaching to be a service as well. Part of the job means having a good attitude. My shopping at a store helps to pay their bills and the person on the other side of the counter needs to remember that important part.<br />And as my husband points out, in this economy if you don't want to work then move over so someone who does can take your place.Erika https://www.blogger.com/profile/02042799019418411409noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-73767474137959549552012-07-16T13:59:38.613-04:002012-07-16T13:59:38.613-04:00I don't put up with it either! But, I usually...I don't put up with it either! But, I usually go for the offending member and nip it there and then..."HELLO" is my favorite word and I say it right to their face...After they get over the shock, I always get a smile...of sorts!Hahaaaa....<br />After several well spoken words get NO reaction, I just holler my favorite word...<br />(I've had to work right after loosing people I love...It does not give you the right to treat people like crap...)<br />Well Done!<br />hughugsDonnahttps://www.blogger.com/profile/00181520825012037531noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-4498462476468382822012-07-16T10:54:20.575-04:002012-07-16T10:54:20.575-04:00I have yet to see a happy Wal Mart employee in our...I have yet to see a happy Wal Mart employee in ours! I've worked retail before and it's tough sometimes! But there is no excuse for being rude so yes, I would have reported her, too!Jeanettehttps://www.blogger.com/profile/04049092763428920061noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-75437506928448505922012-07-16T10:14:57.050-04:002012-07-16T10:14:57.050-04:00Our Walmart employees are usually pretty crabby. ...Our Walmart employees are usually pretty crabby. Maybe it has something to do with Walmart.Annehttp://www.smalltownmommy.comnoreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-26480431428167364872012-07-16T10:03:56.987-04:002012-07-16T10:03:56.987-04:00You didn't do anything wrong. I would have to...You didn't do anything wrong. I would have told the rude gal myself. The heck with customer service. <br /><br />Have a terrific day. My best to Duke. :)Sandeehttps://www.blogger.com/profile/06785788498697004273noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-77381425864228301842012-07-16T09:40:59.594-04:002012-07-16T09:40:59.594-04:00And as an added note, I don't think anyone smi...And as an added note, I don't think anyone smiles at our Wal-mart. That's probably because they are thinking about their low pathetic wages and watching all the people buy stuff that is making the store stock holders another 100 BILLION dollars....<br /><br />I try to avoid Wal-mart when I can...don't get me started... LOL!Catherinehttps://www.blogger.com/profile/08885238657002176243noreply@blogger.comtag:blogger.com,1999:blog-708718912504052807.post-17522290833372527812012-07-16T09:37:02.907-04:002012-07-16T09:37:02.907-04:00I must admit, I am like you. Having worked in the...I must admit, I am like you. Having worked in the service industry for many years, I know the importance of a simple smile. Life happens and we all have some bad days but the fact is, I find there is very few places that give good customer service any more. While you want to keep in mind that perhaps this person had something really pressing on her mind, all the clerks in all the stores can't be having a bad day can they? I think you were right to mention something, especially when you did it nicely. Nope, no harm in that.<br /><br />xo C<br /><br />P.S. Duke looks extra cute below!!Catherinehttps://www.blogger.com/profile/08885238657002176243noreply@blogger.com